Wait until Atomizer cools down sufficiently, soak the glass and atomizer into ISO alcohol, you can also use a variety of other glass cleaner solutions, please wait until the Atomizer is fully dry before using it again to prevent damaging Atomizer.

Choose the PayPal payment, and manually transfer the amount according to your order amount total through PayPal account: robin@bombofficial.com
Email: service@bombofficial.com again or send a message to +1 (626) 295-7415 For any order concern.

Quickly click the power button 7 times to turn off the RGB lighting.

For most people who use it frequently every day, we recommend that you clean the atomizer after each use,to prevent residual concentrate from affecting the heating effect and flavor.

To avoid battery degradation, try not to charge too frequently or leave the device charging for too long. Also, avoid using the eRig in extreme temperatures.

The light effects can be turned on or off by quickly pressing the power button 7 times. Make sure the presses are fast and consecutive to activate the function properly.

Aerix accessories are only compatible with Aerix devices. Accessories for Sykloud and Magloud are interchangeable with each other, but they are not compatible with Aerix. Always use the correct accessories designed for your specific model to ensure proper fit and performance.

To power on the Magloud device, you must quickly press the power button 5 times. If the presses are too slow or not exactly five, the device will not turn on.

The Bomb Erig is equipped with a 3500mAh high-capacity battery, an upgrade from the Bomb Pro, providing extended usage without frequent charging.

If there are water beads or residue attached to the carb cap, it will affect its rotation. We recommend that you clean it after each use and dry it thoroughly before using it again.

The ideal temperature for dabbing can vary depending on personal preference, the consistency of the concentrate.

However, a common recommendation is to dab at temperatures between 450°F and 550°F.

Lower temperatures (300°F - 370°F) resulting in a smoother flavor and potentially more uplifting effects.

Higher temperatures (370°F - 450°F) may produce thicker vapor clouds and smoother flavor.

The highest temperature （450°F-700°F） can provide the thickest milk clouds and the most shocking visuals, but can also lead to faster consumption of the concentrate and potentially a harsher taste.

Ultimately, finding the perfect temperature for dabbing is a matter of personal preference, so it's a good idea to experiment within this range to determine what works best for you.

We can ship to the whole world.

Within 1 year from the date of sale of the product, if you have used Bomb and encounter any problems, we can reissue accessories for free until your issue is solved. Please note that damages caused by human error are not covered under compensation or warranty.

To initiate your return, please use the following procedure:
*Contact Bomb Customer Support at service@bombofficial.com. After we receive your email, and have confirmed that your product is eligible for return, we will provide you with the appropriate return address for the item. The customer must pay the shipping for the return package. Include the product and all required items listed above in the section “Conditions for Return.” The receipt of purchase must indicate the product to be returned, price paid, and date of purchase. *Ship the package at your local UPS or FedEx drop-off location.

You may return an unused product purchased at www.BOMBOFFICIAL.com within the above return period, subject to your compliance with the following conditions:

*You include all original packaging in like new condition, *You include all accessories and documentation in undamaged, unused new condition, *You include the product in undamaged,
unused like new condition, and *You include a receipt documenting your purchase of the product at www.BOMBOFFICIAL.com.within the above return period.

All UNUSED and UNOPENED products purchased through www.bombofficial.com may be returned for a full refund within fourteen (14) days following the date of purchase.